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Compliance bulletin 2024/25

Published Thursday 31 July 2025
Updated Tuesday 2 September 2025

Introduction

Defence suppliers are required to submit information about single source defence contracts[1] to the SSRO and the MOD, using the SSRO’s Defence Contract Analysis and Reporting System (DefCARS). These submissions are a fundamental component of the regulatory framework, containing a range of data regarding contractual requirements, payments, estimated and actual costs, profit and factors affecting delivery of the contract. This information can be compared and used to support the MOD’s procurement decisions and contract management activities, to achieve value for money for the taxpayer whilst providing fair and reasonable prices for contractors. The SSRO monitors whether the submissions are timely (being delivered in line with timescales set out in the legislation) and, alongside the MOD, whether they are of a good quality (complying with legislative reporting requirements).

Contractors who are party to a Qualifying Defence Contract (QDC) or a Qualifying Sub-Contract (QSC) are required to submit reports throughout the contract’s duration. These are known as contract reports.[2] Additionally, some contractors are also required to provide detailed information about their calculation of overheads, the engagement they have had with Small and Medium-Sized Enterprises (SMEs), and about their overall industrial capacity. These are known as reports on overheads and forward planning (‘supplier reports’).[3]

The SSRO’s published compliance and review methodology (the methodology) sets out how it will keep under review the extent to which persons subject to reporting requirements are complying with them. Where we refer to report “reviews” in this bulletin, we are referring to the processes set out in this methodology.

This bulletin presents key compliance information relating to reports expected for submission between 1 May 2024 and 30 April 2025. Historical data in this bulletin goes back to the period commencing 1 May 2018, when compliance related data first became available in DefCARS. Timeliness and quality data[4] is a snapshot as of 2 June 2025 (‘the cut-off date’) throughout this report and accompanying thematic reviews.

Overall timeliness, at 70 per cent, for contract and supplier reports has increased slightly over last year by 3 per cent. Performance remains below the SSRO’s Key Performance Indicator (KPI) target of 75 per cent. While some contractors continue to meet reporting requirements consistently, others are still not meeting timeliness expectations, with instances of both late and missing submissions. However, the number of reports due in 2024/25 also increased by 18 per cent from 2023/24. Further detail is available in the accompanying databook.

Commencing 2025/26, we have committed to publishing more detail on data quality within DefCARS beyond the “right first time” and “correct upon subsequent submission” statistics, and we are changing our KPI accordingly to one that focuses on whether contractors have taken steps to improve the quality of submissions subsequent to any issues being identified in their submissions. Overall, this presents a better measure of contractor engagement with the reporting and compliance processes. For 2024/25, we still present the original metrics along with some additional data.

In 2024/25, 48 per cent of contract and supplier reports were assessed as ‘correct first time’, which is below the SSRO’s KPI target of 75 per cent. This represents a slight decrease from 51 per cent in the previous year.

In 2024/25, 68 per cent of contract reports were correct first time, showing a small improvement from 66 per cent last year. In contrast, the proportion of supplier reports correct first time, has remained low at 20 per cent – marginally decreasing from 21 per cent in the prior year.

The proportion of all report types correct upon subsequent submission, however, achieved 75 per cent or greater showing that action is taken by contractors when issues are raised. This represented 88 per cent for contract reports and 79 per cent for supplier reports when considering the resolution of issues following review by the MOD and the SSRO.

For reports reviewed by either the MOD or the SSRO, the quality of submissions improved to 95 per cent for contract reports and 89 per cent for supplier reports after resolution. Although slightly lower than 97 per cent and 91 per cent respectively in the previous year, this shows a continued process of effective issue resolution.

The number of Compliance Notices issued by the MOD has decreased slightly from 110 last year to 88 this year; there were 30 fewer compliance notices issues against supplier reports or examination notices; there were 8 more compliance notices issued against contract reports.

The MOD may take enforcement action for non-compliance with the Regulations, which includes issuing compliance and penalty notices, while the SSRO can support contractors in complying with their reporting obligations and the MOD’s compliance activities. We seek to improve compliance with the Single Source Contract Regulations 2014 (the “Regulations”) by:

  • providing guidance on Regulations that may benefit from further interpretation;
  • engaging regularly with industry through reporting workshops;
  • providing contractors with a significant number of QDCs with monthly management information to assist in tracking required submissions;
  • providing management information and analysis to the MOD to help prioritise areas for compliance activities; and
  • acting as an independent investigator and arbitrator to settle disagreements between contractors and the MOD in respect of compliance and compliance related matters.

We continue to work with the MOD and industry so that the SSRO is best able to support compliance outcomes to help deliver value for money defence procurement in line with the expectations of the Strategic Defence Review.

2024/25 Summary

Timeliness

  • Overall timeliness, at 70 per cent, for contract and supplier reports has increased slightly since last year but remains below the SSRO’s Key Performance Indicator (KPI) target of 75 per cent for these reports.
  • The number of reports due in 2024/25 increased by 18 per cent overall from 2023/24.
  • Timeliness, when compared to the prior year, increased slightly to 70 per cent for contract reports (69 per cent 2023/24) and 68 per cent for supplier reports (65 per cent 2023/24).[5]
  • Initial reports saw the greatest year-on-year improvement in on-time submissions, increasing from 36 per cent in 2023/24 to 50 per cent in 2024/25.
  • The MOD issued 88 Compliance Notices. This was a decrease from the 110 compliance notices which were issued last year. To date, no penalty notices have been issued under the Regulations.
  • 15 per cent of contract reports and 21 per cent of supplier reports remain outstanding and have not been received.
  • The proportion of late-outstanding reports increased across all report types in 2024/25 compared to the previous year, indicating a broader trend of delayed or missing submissions.
  • Our thematic review on contract components found many contractors have yet to notify the SSRO of components, and there is a low rate of compliance with the amendments to the Defence Reform Act 2014, which came into effect 1 April 2024.

Quality

  • The SSRO reviewed 100 per cent of report submissions. The MOD reviewed 23 per cent of contract reports and 53 per cent of supplier reports.
  • Our thematic review highlighted that for contract reports this is the lowest rate of MOD reviews since compliance data started to be collected in DefCARS. However, there is new MOD engagement through its management information reports, and from January 2025 more training and support has been provided by the MOD to its staff to improve contract reviews, particularly at contract initiation and closure.
  • A substantially higher proportion of supplier reports have been reviewed following process changes in 2022/23.
  • Where both the MOD and the SSRO have reviewed the submissions, 48 per cent of contract and supplier reports were submitted ‘correct first time’. 84 per cent were made correct on subsequent re-submission.
  • Where both the MOD and the SSRO have reviewed the submissions, 68 per cent of contract reports were correct first time, compared to 20 per cent of supplier reports. The relatively low rate on supplier reports reflects more MOD review activity on supplier reports and joint MOD/supplier engagement in recent years.
  • Expanding the dataset to any report where either the SSRO or the MOD have reviewed the submission, 84 per cent of contract reports and 56 per cent of supplier reports were correct first time.
  • 7 per cent of submissions still had issues remaining outstanding, consisting of 5 per cent of contract reports and 11 per cent of supplier reports.

The timeliness of submissions

The SSRO has a KPI in its corporate plan that 75 per cent of submissions made by contractors are on time. In 2024/25, at 70 per cent overall, timeliness has improved slightly by 3 per cent when compared to the previous year. However, it remains below our KPI target. Further detail is included in the accompanying databook. Figure 1 shows timeliness since 2018/19.

Figure 1: Contract and supplier report submission timeliness 2018/19 – 2024/25

Since May 2018, contractors have been required to submit a total of 8,848 reports based on requirements under the Regulations; contractors have submitted 7,884 reports. Table 1 details the number of reports required under the Regulations by report type for 2024/25. The SSRO expected 1,901 reports in 2024/25 (an increase in the number of reports by 292 over the expected number of reports in 2023/24), of which we received 1,591 (1,328 on time and 263 submitted late).

Table 1: Total number of expected reports by year, by report type

Financial YearInitial reportsUpdate reportsCompletion reportsOverhead reportsStrategic reportsTotal
2018/191902241513443606
2019/203673343414542922
2020/2131750456146591,082
2021/2230064481165601,250
2022/23312791101212621,478
2023/24294893123237621,609
2024/25330978137392641,901
Total2,1104,3685471,4313928,848

Table 2 shows the timeliness of report submission by report type for 2024/25 and 2023/24. In 2024/25, the percentages of reports submitted on time varied based on type of report as follows: 50 per cent of initial reports (36 per cent in 2023/24), 78 per cent of update reports (unchanged from 2023/24), 68 per cent of completion reports (71 per cent in 2023/24), 74 per cent of overhead reports (73 per cent in 2023/24) and 33 per cent of strategic reports (31 per cent in 2023/24).

Table 2: Analysis of timeliness of expected reports in 2024/25, by report type and timeliness status compared to 2023/24

Report TypeReport GroupReports submitted on timeReports submitted lateReports not yet submitted
2024/252023/242024/252023/242024/252023/24
ContractInitial reports50%36%19%38%31%27%
Update reports78%78%14%19%9%3%
Completion reports68%71%11%13%21%16%
SupplierOverhead reports74%73%13%21%14%6%
Strategic reports33%31%3%6%64%63%

A total of 85 per cent of all the contract reports and 79 per cent of all the supplier reports expected during 2024/25 were received by the cut-off date for this bulletin. Table 3 details the length of delay for the different report types. Most submissions, when made, are received within 30 days of the due date.

Table 3: Analysis of the time taken to make report submissions, by report type, for reports due in 2024/25 by 02 June 2025

Length of delayInitial reportsUpdate reportsCompletion reportsOverhead reportsStrategic reports
On time50%78%68%74%33%
1-30 days11%8%7%9%0%
31-60 days late3%2%1%1%2%
61-90 days late2%1%1%3%2%
91-180 days late3%2%1%0%0%
181+ days late1%1%1%0%0%
Late – Outstanding31%9%21%14%64%
Total100%100%100%100%100%

MOD enforcement action

The MOD may take enforcement action for non-compliance with the Regulations. The Secretary of State is empowered to take enforcement action if a contractor fails to meet its reporting obligations, which may, for example, be in relation to a missing submission or in relation to a submission that is in contravention of the reporting requirements that are set out in the legislation. Enforcement may consist of a Compliance Notice which requires a contractor to take action, or a Penalty Notice which imposes a fine.

The SSRO can support contractors in complying with their reporting obligations and the MOD’s compliance activities, but is not permitted to issue Compliance Notices or Penalty Notices under the legislation as this is reserved for the MOD.

The MOD issued 88 Compliance Notices and no Penalty Notices in 2024/25.

Table 4 shows that 72 Compliance Notices were attributable to contract reports; 9 of these related to initial reports, 43 to update reports and 20 to completion reports. 44 of the Compliance Notices resulted in reports being submitted, with 31 of those submissions being received within the timeframe stipulated in the Compliance Notice and 13 after the date set. We were informed by the MOD that 11 Compliance Notices were withdrawn without receiving the outstanding report submissions as there were changes made to existing information on the system, usually a change to the contract reporting plan which provided an updated submission due date for the missing report. At the cut-off date for the analysis used in this report, 15 contractors had not complied with 17 Compliance Notices issued by the MOD for contract reports.

16 Compliance Notices were attributable to supplier reports; 10 of these were in relation to missing reports and 6 in relation to non-compliance with Examination Notices. All 10 of the Compliance Notices for missing submissions resulted in the reports being submitted, with 8 of those submissions being received within the timeframe stipulated in the Compliance Notice and 2 after the date set.

Table 4: Compliance Notices issued in 2024/25

Total number of compliance notices issuedSubmissions received within the stipulated timescalesSubmissions received after the stipulated timescalesNotice closed following update of existing informationReport submissions remain outstanding
72 Contract31131117
10 Supplier8200
6 for Supplier non-compliance with Examination Notices6000

The quality of submissions

The quality KPI for reports that are correct first time is set at 75 per cent in the SSRO’s Corporate Plan 2024-27. In 2024/25, at 48 per cent, the quality of submissions made ‘correct first time’ was below our target and 4 per cent below the previous year’s restated performance. Further detail is included in the accompanying databook.

Figure 2 details correct first time submissions in 2024/25. The SSRO reviewed 1,591 (100 per cent) of report submissions and the MOD reviewed 473 (30 per cent). Of the 1,591 report submissions reviewed, 84 per cent of contract reports and 56 per cent of supplier reports were submitted correct first time. When considering the 473 (30 per cent) report submissions reviewed by both the MOD and the SSRO, 68 per cent of contract reports and 20 per cent of supplier reports were submitted correct first time, this is primarily because when both MOD and SSRO review reports more issues are detected with data quality, as both organisations are examining the data from different perspectives.

Figure 2: Proportion of reports submitted correct first time in 2024/25

For 2024/25 reports, the MOD reviewed 23 per cent of contract reports and 53 per cent of supplier reports within DefCARS itself. The rest of the analysis in this bulletin concerns reports the SSRO reviewed even if the MOD did not review them (which is all reports submitted because the SSRO reviewed 100 per cent of reports).

As shown in Figures 3 and 4, the level of review coverage is negatively correlated to the correct first-time measure, as previously un-reviewed reports are more likely to have issues than reports that have routine reviews because a lack of review means that issues are not picked up on.

Figure 3: Proportion of contract reports reviewed by the MOD and the percentage of those found correct first time, by financial year.

Figure 4: Proportion of supplier reports reviewed by the MOD and the percentage of those found correct first time, by financial year.

When considering the subsequent resolution of issues raised, the quality of the submissions increases to 95 per cent for contract reports and 89 per cent for supplier reports. Figure 5 shows the proportion of report submissions correct first time and following subsequent submissions through correction reports, for the different types of reports in 2024/25.

Figure 5: Proportion of report submissions correct first time and in subsequent submissions, by report type, for reports submitted in 2024/25

In line with our compliance methodology, the SSRO closed 79 issues raised in DefCARS in 2024/25 that were not addressed by the contractor within 6 months, and these have not been counted as being correct. Of these, 48 issues were forwarded to the MOD but were all closed after six months (the point beyond which the MOD is unable to take enforcement action) without response and the SSRO is unaware of whether any further actions were taken because of the issue or not.

There was a wide range of issues raised by the SSRO and the MOD on the statutory reports due in 2024/25. Figure 6 shows the top themes identified from the issues raised by the MOD for both contract and supplier reports. 124 of the 262 (47 per cent) issues raised by the MOD on contract reports and 474 of the 584 (81 per cent) issues raised on supplier reports centred around these top five themes. Supplier reports showed six key themes due to there being the same number of issues within the fifth and sixth issue themes.

Figure 6: Top five themes from contract and supplier report issues raised by the MOD in 2024/25

Figure 7 shows the top five themes identified from the issues raised by the SSRO for both contract and supplier reports. 140 of the 382 (37 per cent) issues raised by the SSRO on contract reports and 69 of the 91 (76 per cent) issues raised on supplier reports centred around these top five themes.

Figure 7: Top five themes from contract and supplier report issues raised by the SSRO in 2024/25

We have sought to develop the quality assessment of submissions beyond the ‘pass or fail’ assessment based on whether the submission has issues raised on it.

From 2025/26, we intend to use the number of reports with issues outstanding as a KPI, as this focuses on contractors resolving issues raised in respect of the report. We also intend to develop new measures of data quality that we track continuously, rather than through irregular thematic reviews. Further detail on this is included in Appendix 2. Our objective is to present an assessment of the overall quality of the dataset in DefCARS based on a variety of metrics.

To this end, Figure 8 and Figure 9 show a combined summary of all the reports that we expected to receive since the reporting year 2018/19. These reports have been grouped based on statuses that have a material impact on the quality of the submission:

  • the report was not received at all;
  • the report has issues raised by the MOD or SSRO that have yet to be resolved by the contractor;
  • the report has not been reviewed by the MOD (as the MOD has access to the actual contract, its review is necessary to verify the expected data is being provided); and
  • the report has been reviewed and any outstanding issues have been resolved (at which point the data is expected to be of reasonably good quality).

Figure 8: Contract report summary quality measures

Figure 9: Supplier report summary quality measures

Further information

The SSRO is committed to engaging with stakeholders to improve these bulletins. If you would like to get in touch, please email us at helpdesk@ssro.gov.uk. The SSRO also welcomes feedback through the regular engagement it conducts with stakeholders.


[1] Under section 24 of the Defence Reform Act 2014.

[2] Reports that make up the suite of contract reports include: Initial reports (the Contract Pricing Statement (CPS), Contract Reporting Plan (CRP) and Contract Notification Report (CNR)), update reports (the Quarterly Contract Report (QCR) and Interim Contract Report (ICR)), and completion reports (the Contract Completion Report (CCR), the Component Completion Report (CompCR) and Contract Costs Statement (CCS)).

[3] Reports that make up the suite of supplier reports are: Overhead reports (Qualifying Business Unit Cost Analysis Report (QBUCAR), Estimated Rates Claim Report (ERCR), Actual Rates Claim Report (ARCR), Estimated Rates Agreement Pricing Statement (ERAPS), Rates Comparison Report (RCR)) and strategic reports (Strategic Industry Capacity Report (SICR) and Small and Medium Enterprise Report (SMER)). 

[4] Totals and sub-totals are calculated on unrounded figures, before being rounded for presentation.

[5] Note the overall figure is also shown 70 per cent due to rounding.

[6] Section 15(6) of the Defence Reform Act 2014 defines “component”, in relation to a contract, as a part of the contract that is to be treated distinctly from other such parts in determining the price payable under the contract.

[7] Indicators: The “profit” page on any report contains an attached excel file, excluding files with the name containing the words “CSA”, “Capital Servicing Adjustment”, “CRA”, “POCO”, “incentive”; a file attachment on any report named with the word “profit”, “blended”, “CPS_Amendment_Spreadsheet”, “weighted”, or “combined”; a comment on the profit page contains the word “blended”, “weighted”, or “combined”; the contract has submitted an on-demand contract pricing statement; the contract is a QDC by amendment; the contract profit rate reported does not match the sum of the required steps to determine contract profit rate (for example, if the steps were left blank); the contract baseline profit rate does not use the BPR valid for the year it became a QDC/QSC; the contract was identified in the 2020/21 thematic review on contract profit rates as having a profit rate distinct from the rest of the contract. The 2020/21 review is contained in Appendix 6, SSRO Annual Compliance Report 2021 and examined the reasons why contracts might not be based on the four-steps required by Regulation 23(2)(b), identifying 30 contracts where the contract profit rate was blended.

[8] The SSRO publishes its list of validation warnings and keeps them under review.

[9] An issue raised by the SSRO in relation to its section 36(2) function will generally be categorised as a ‘reporting’ issue, and as a ‘pricing’ issue if it is in relation to its section 39(1) function.

[10] The “ongoing contract condition” is met in relation to a financial year if, at any time in that year, obligations relating to the supply of goods, works or services under one or more of the qualifying defence contracts referred to in section 25(4)(a) or (b) of the Act (as the case may be) are outstanding (section25(5)). Regulation 31(2) notes that this is subject to a minimum value of qualifying defence contract for the reporting requirement to be imposed, and the amount specified is –

(a) for the financial years ending on 31 March 2016 and 31 March 2017, £20,000,000;

(b) for subsequent financial years, £50,000,000. 

[11] The total value of what it provides for those purposes in that period is at least £10,000,000. 


[1] Under section 24 of the Defence Reform Act 2014.

[2] Reports that make up the suite of contract reports include: Initial reports (the Contract Pricing Statement (CPS), Contract Reporting Plan (CRP) and Contract Notification Report (CNR)), update reports (the Quarterly Contract Report (QCR) and Interim Contract Report (ICR)), and completion reports (the Contract Completion Report (CCR), the Component Completion Report (CompCR) and Contract Costs Statement (CCS)).

[3] Reports that make up the suite of supplier reports are: Overhead reports (Qualifying Business Unit Cost Analysis Report (QBUCAR), Estimated Rates Claim Report (ERCR), Actual Rates Claim Report (ARCR), Estimated Rates Agreement Pricing Statement (ERAPS), Rates Comparison Report (RCR)) and strategic reports (Strategic Industry Capacity Report (SICR) and Small and Medium Enterprise Report (SMER)). 

[4] Totals and sub-totals are calculated on unrounded figures, before being rounded for presentation.

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